Medicaid and WVCHIP insurance in West Virginia

Ready. Set. Renew

It may be time to renew your health benefits. We are here to help. We created this short video to show you how. Keep in mind, if you don’t renew before the deadline, youmay have a gap in health coverage. Take steps now to protect yourself and your family.

Be aware of scams and fraud during Medicaid renewals. There is no cost to complete a Medicaid renewal and if we reach out to you about renewing your coverage, we will never ask for money.

Serving Mountain Health Trust, West Virginia Health Bridge Medicaid, and WVCHIP members. With UniCare, you get the benefits you need to live your best life.

Plus you get access to services like:

• 24-hour nurse help line with toll-free access to registered nurses who can answer your health questions anytime, day or night
• Free translation and interpretation services via telephone and onsite for your medical appointments
• No-cost Disease Management program to help you manage conditions such as asthma, diabetes and major depressive disorder
• A behavioral health team to help you manage concerns like anxiety, depression and substance use disorder
   

Updates and reminders

Introducing Sydney Health

Download the Sydney Health mobile app from your app store and log in using the same Unicare username and password.

Download Sydney Health

Copayment Updates

Copayments for medical services are required effective May 11, 2023. Medicaid waived copayments for medical services pursuant to the COVID-19 Public Health Emergency (PHE).The PHE ended May 11, 2023.

Gender affirmation surgery updates

As of September 1, 2022, gender affirmation surgery for Medicaid members ages 21 and older diagnosed with gender dysphoria is a covered service when certain criteria are met and the member has received prior authorization (an OK) from UniCare. 

West Virginia Children’s Health Insurance Plan (WVCHIP): Tobacco cessation benefits

Tobacco cessation services for WVCHIP include care from multiple healthcare providers. There’s no cost to members, and they can get two 12-week cycles of FDA-approved drugs with no prior authorization. Members will need to talk to their healthcare provider to get more, if needed. Children and pregnant women are also covered.

New vision vendor – Superior Vision to provide vision services for UniCare Health Plan of West Virginia, Inc. members

Beginning May 1, 2022, vision services will be provided by Superior Vision for all UniCare members. This vendor change will not affect your current vision benefits. For more information on vision services, please review the Benefits tab on our website, unicare.com/wv, or contact the Customer Care Center at 800-782-0095 (TTY 711) Monday through Friday, 8 a.m. to 6 p.m. Eastern time.

Emergency preparedness

Learn how to keep your health in mind before an emergency. Get started

New Dental Benefits for Adults

Adults ages 21 and over can now receive new preventive dental services.

Read more about adult dental care.

Clarksburg Water Board customers may have lead in their water. 

• What you need to know and where to get tested.

Now available: LiveHealth Online

Video chat with a doctor or therapist 24/7 from your smartphone, tablet, or computer at no cost to you — you just need your member ID and the service key. Log in to your secure account now for your service key and instructions.