Be ready, be healthy

Your health and well-being are important to us. We want you to have the resources you need, especially before or during an emergency.

We’re just a call away

Be ready by storing these numbers in your phone so you can reach us.
 

Get help near you

• Find help getting food, housing and more with the Community Resources page. Enter your ZIP code and find what’s available near you.

• Get connected to resources in your community 24/7.

Call West Virginia 2-1-1 or visit the website.

• Get a ride to your health care visits and other places by calling LogistiCare at 1-844-549-8353 (TTY 1-866-288-3133).

• Learn simple tips on how to prepare you and your family from Ready.gov.

• Get Health information and updates.

Have the medical supplies you need.

Case managers can help you get the items you need like durable medical equipment. We can get you ready by finding another treatment site before or after an event, such as a dialysis center or new pediatric specialists.

Customer Care Center
1-800-782-0095 (TTY 711)

We’re here for you with important information

• Get your member ID card
• Find a Doctor 
• Find a pharmacy from RX Open — the website that will help you find open pharmacies in areas impacted by disaster
• Read about ways to get care 24 hours a day, seven days a week
• Learn more about renewing your health plan benefits

It’s easier than you think to be ready

Keep your health in mind by knowing:

• What you can prepare ahead of time like lists of important phone numbers and medications.
• What to take with you if you have to go, such as your filled prescription medications and important documents.

Take some of the stress out of an emergency situation.