Renew your West Virginia Medicaid benefits

We don’t want you or your family to be without healthcare coverage. Keep your UniCare benefits by renewing on time.

1.    Check your mail

You'll get a reminder letter from the West Virginia DHHR to renew your coverage. The letter will come around the month you first became eligible.

2.    Renew your benefits

When you get your letter, renew your coverage. There are three ways to renew.

• Online — The easiest, fastest way to renew! Log in to your inROADS account at wvpath.wv.gov. You can also create an Optum GovID account if you don’t already have one.


• In person: The letter will have a date and time for you to renew your coverage at your local DHHR office or with your caseworker. If the date and time don't work for you, call DHHR right away to reschedule. If you don't get a letter, call or visit your local DHHR office.

• By phone: Call the DHHR Customer Service Center at 877-716-1212.

Don’t forget to update your information

Have you moved? Changed your phone number? Be sure to report any changes through your Optum GovID account or contact DHHR at 877-716-1212.

What if you lose your coverage?

You can still reapply for Medicaid or WVCHIP. If you apply within 60 days of the date you lost coverage and you’re still eligible, you’ll return to UniCare.
Learn more about staying covered