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Member Materials

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Get the information you need to manage your health

We want you to have easy access to Medicaid and WVCHIP resources that can help you to live your best.

New to UniCare?

As a new member, we know you have questions. We also know you’re short on time! Learn the basics about your health plan with our quick-tip videos.

Member handbooks

Your member handbook is your go-to guide for information about your health plan. Read it to find out about:

  • How to use your benefits
  • How to choose a primary care provider (PCP)
  • How to get help if your doctor’s office is closed
  • How to reach the Customer Care Center if you have questions
  • Your rights and responsibilities as an UniCare member

Get help and materials in other languages or formats

Do you need help with your health care, talking with us, or reading what we send you? We provide our materials in other languages and formats at no cost to you. Call us toll free at 1-800-782-0095 (TTY 711) or send us a secure message.

Visit the UniCare blog

Get health news, healthy lifestyle tips and more on our blog. 
Visit our blog